Saturday, 7 February 2015

OCH (Siebel UCM) - OEDQ Real-Time Matching Process

- In real time, when a new record(driving record) come to UCM, Siebel calls EDQ web services to      generate cluster keys for the new record
- EDQ generate the cluster keys and its send back to Siebel
- Siebel stores these new keys and then looks up all records that share any key with the driving record- Once Siebel find a matching key, it submits driving and candidate records to the matching service
- Driver record and all candidate records are send back to EDQ, to be ranked by Match score
- Siebel then pop-up the Matching record with the match score and user can select 'pick' or 'ignore' to commit the record.
Cluster keys are stored in S_DQ_xxx_KEY tables; 


Accounts: S_DQ_ORG_KEY
Contact:    S_DQ_CON_KEY 

Prospects:  S_DQ_PRSP_KEY

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