The following steps covers Simple product creation:
Creating a Product Record
You enter products into the Siebel system by creating product records. The product record contains the product name and important information about the product, such as its product line name or part number.
Once a product record is created, it cannot be deleted. To prevent a product record from being displayed in pick lists and dialog boxes, edit the product record to deselect the Orderable, Sales Product, and Service Product check boxes. You can also control display of the product by setting Effective Start and Effective End dates.
You add a new product record by clicking the new button. This creates the new product without releasing it, and locks the workspace.
To create a product record
To associate a product with a price list
The catalog administrator creates product catalogs, which contain product categories. The catalog administrator sets up access controls by assigning access groups to the catalog and to the categories.
The product administrator assigns products to catalogs and categories. You can assign a product to more than one category, and thus more than one catalog.
Until you assign a product to at least one category, the product does not display in the following places:
The recommended method for assigning users to access groups is to assign the users to organizations and then assign the organizations to the access groups.
To set up user access
To release a simple product
Creating a Product Record
You enter products into the Siebel system by creating product records. The product record contains the product name and important information about the product, such as its product line name or part number.
Once a product record is created, it cannot be deleted. To prevent a product record from being displayed in pick lists and dialog boxes, edit the product record to deselect the Orderable, Sales Product, and Service Product check boxes. You can also control display of the product by setting Effective Start and Effective End dates.
You add a new product record by clicking the new button. This creates the new product without releasing it, and locks the workspace.
To create a product record
- Navigate to the Administration – Product screen, then the Products view.
- In the Products list, add a new record and complete the necessary fields.
Associating a Product with Price Lists
Products are not visible to customers unless they are associated with price lists that are assigned to the customers.To associate a product with a price list
- Navigate to the Administration – Product screen, then the Products view.
- In the Products list, select the desired product.
- Click the Pricing view tab.
- In the Price Lists list, add a new record and select the desired price list.
- Complete the remaining fields as needed.
Setting Up User Access To a Product
You must set up user access to allow the user to select a product for a quote or to see the product in a catalog.The catalog administrator creates product catalogs, which contain product categories. The catalog administrator sets up access controls by assigning access groups to the catalog and to the categories.
The product administrator assigns products to catalogs and categories. You can assign a product to more than one category, and thus more than one catalog.
Until you assign a product to at least one category, the product does not display in the following places:
- On eSales Web pages. When customers buy your products through the Web, they cannot see the product.
- While browsing catalogs. When salespeople click the Browse Catalog button to view products in catalogs, they cannot see the product.
The recommended method for assigning users to access groups is to assign the users to organizations and then assign the organizations to the access groups.
To set up user access
- Navigate to the Administration – Product screen, then the Products view.
- In the Products list, select the desired product.
- Click the Category view tab.
- Add a new record to the Category list.
- Select a category from the dialog box.
- Add all the categories needed to give users visibility to this product.
Releasing a Simple Product
Though simple products do not have a Versions list, they are versioned objects. A new version was created when you created the product, and you must release this version to make the product visible to users.To release a simple product
- Navigate to the Administration – Product screen, then the Products view.
- In the Products list, select the simple product.
- Click Release.
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