Siebel Implementation Process example. Please suggest any modifications if any.
1. Stage SPA00 - Plan and Activate
2. Stage SRP00 - Release Planning
3. Stage SRQ00 - Requirements Definition
4. Stage SFA00 - Functional Analysis & Design
5. Stage STA00 - Technical Analysis & Design
6. Stage SCF00 - Configuration
7. Stage SDM00 - Data Migration
8. Stage STS00 - Testing
9. Stage SDP00 - Deployment
10. Stage SUT00 - User Training
11. Stage SCE00 - Control and End
Stage SRQ00 - Requirements Definition
Step
Tasks
Output
Step 0100 - Acquaint Project Team with Business
Task 010 - Prepare Siebel Application Demo
Task 020 - Demo Siebel to Business Community
Siebel Business Requirements Document
Step 0200 -
Conduct Siebel
Awareness Sessions
Step 0300 -
Identify Siebel Business
and Reporting Requirements
Task 010 - Capture Business Requirements
Task 020 - Capture Reporting Requirements
Siebel Business Requirements Document
Step 0400 -
Define Organizational
Structures & Positions /Responsibilities
Step 0500 - Prioritize and Establish Baseline Requirements
Stage SFA00 - Functional Analysis & Design
Step
Tasks
Output
Step 0100 -
Create Business Object
Model
Task M00 - Milestone SFA M00 –
Functional Analysis & Design Started
Task 010 - Define Business Processes
Task 020 - Map Business Processes to Business Objects
Task 030 - Create Business Object Model
Task 040 - Validate Business Object Model
Task M01 - Milestone SFA M01-Business Object Model Complete
Siebel Business Object Model
Step 0200 -
Develop High Level
Screen Design
Task 010 - Define Business Transactions
Task 020 - Identify Screens
Task 030 - Map Business Transactions to Screens
Task 040 - Create Transaction Groups
High Level Screen Design
Step 0300 -
Identify Required Views,
Applets and Reports
Task 010 - Identify Views
Task 020 - Identify Applets
Task 030 - Identify Reports
Task 040 - Consolidate Gap Analyses
Task 050 - Create Views/Applets/Reports Reusability
Matrix
Task 060 - Define Navigation Between Views
Task 070 - Assign Siebel Visibility Classes
High Level Screen Design
Siebel Screen Visibility Checklist
Siebel Screen Design Checklist
Siebel Screen Data Elements
Views/Applets/Reports Cross Reference Matrix
Step 0400 -
Create Business
Component Model
Task 010 - Extract Business Components from Views and Applets
Task 020 - Extract Business Components from Business Objects
Siebel Business Component Model
Step 0500 -
Refine Business
Component Model
Task 010 - Map Conceptual Business Components to Standard Siebel Business Components
Task 020 - Specify Changes to Standard Siebel Business Components
Task 030 - Map Data Elements to Business Components
Siebel Business Component Model
Step 0600 -
Design Views,
Applets and
Reports
Task 010 - Design Screen Layouts (Applets and Views)
Task 020 - Design Report Layouts
Siebel Screen Visibility Checklist
Siebel Screen Design Checklist
Siebel Screen Data Elements
Applet Design Specification
Report Design Specification
Step 0700 - Create and Review Functional Specification
Task 010 - Document Changes to Tables, Business Components, UI
Task 020 - Document Functional Specification
Task 030 - Conduct Functional Design Review (Internal)
Task M02 - Milestone SFA M02 -Functional Analysis & Design Finished
Functional Specification
Technical Analysis & Design
Step
Tasks
Output
Step 0100 -
Define Technical Architecture
Step 0200 -
Perform Capacity
Planning
Task 010 - Assess Network Bandwidth Requirements
Task 020 - Determine Database
Sizing and Tuning Requirements
Capacity Planning Documentation
Step 0300 -
Conduct Siebel Technical
Reviews
Task 010 - Conduct CapacityPlanning Review
Task 020 - Conduct InfrastructureStrategy Review
Task 030 - Conduct Data MappingReview
Siebel Review Results
Step 0400 -
Document Design
Specification and Procure
Components
Task 010 - Document DesignSpecification
Task 020 - Initiate Procurement
Task M01 - Milestone STA M01 -
Technical Analysis & Design Finished
Design Specification
Stage SCF00 - Configuration
Step
Tasks
Output
Step 0100 -
Set Up Development Environment
Task M00 - Milestone SCFM00 -Configuration Started
Task 010 - Set up Network Connectivity
Task 020 - Set Up Siebel File System
Task 030 - Install Siebel GatewayServer
Task 040 - Install Siebel Servers and Enterprise Server
Task 050 - Install Siebel Database Server
Task 060 - Install Web Server
Task 070 - Install Third Party Software
Task 080 - Install Siebel Client
Task 090 - Install Siebel Tools
Task 100 - Set Up Configurators
Task 110 - Create Database Extract for Configurators
Task 120 - Initialize Local Database
Environment Setup
Step 0200 -
Initiate Configuration
Task 010 - Assign Functional Areas to Configurators
Task 020 - Analyze and Refine Projects
Configuration Guidelines
Step 0300 - Implement Database Extensions
Task 010 - Implement Extensions
Task 020 - Test Extensions
Task 030 - Apply Changes to Master Database
Task 040 - Create Local Database Extract
Task 050 - Reinitialize Local Databases
Physical Database Schema
Step 0400 - Set Up Static Data
Task 010 - Set Up Positions and Responsibilities
Task 020 - Set Up LOV's
List of Values
User Settings
Step 0500 - Customize Siebel Business Objects
Task 010 - Create/Modify Business Objects and Components
Task 020 - Validate Siebel Configuration
Siebel Local Database
Step 0600 - Customize Siebel Presentation Objects
Task 010 - Configure Presentation Objects
Task 020 - Unit Test Configuration Objects
Siebel Local Database
Step 0700 - Create Siebel VisualBasic Scripts
Task 010 - Create Siebel Visual Basic Scripts
Task 020 - Unit Test Siebel VB Scripts
Siebel Local database
Siebel Repository File
Step 0800 - Conduct Quality Review
Task 010 - Conduct Quality Review and Fix Problems
Task 010 - Conduct Configuration Review (Siebel)
Configured Application
Step 900 - Evaluate Release
Modification Requests
Task 010 - Capture User Feedback
Task 020 - Prepare Estimates for Changes
Task 030 - Review and Prioritize Changes
Task M01 - Milestone SCF M01-Release is Complete
Project Management Plan
Step 1000 - Prepare for Deployment
Task 010 - Develop Operations Manual
Task 020 - Prepare Rollout Plan
Task 030 - Conduct Production Readiness Review
Task M02 - Milestone SCF M02 –
Release is Production-Ready
Approved Deployment Package
Data Migration
Step
Tasks
Output
Step 0100 –
Determine Data Migration Strategy
Task M00 - Milestone SDM M00 -
Data Migration Started
Task 010 - Inventory Data Sources
Task 020 - Acquire External Data
Task 030 - Assess Data Integrity
Task 040 - Determine Automated vs.Manual Migration Approach
Task 050 - Determine TransitionApproach
Task 060 - Determine Migration
Backup and Recovery Strategy
Task 070 - Develop Migration Tests
Task 080 - Finalize Data Migration Plan
Data Migration Plan
Step 0200 –
Design Migration Process
Task 010 - Design Data MigrationRoutines
Task 020 - Verify Siebel InterfaceData Mapping
Task 030 - Design Manual Processes
Siebel Data Migration Script Manual Entry Procedures
Step 0300 –
Construct Migration Process
Task 010 - Build Data ExtractionRoutines
Task 020 - Write Data Load Scripts
Task 030 - Create Batch Processes
Data Extraction Routines
Data Load Scripts
Batch Processes
Step 0400 –
Test Migration Routines
Task 010 - Unit Test MigrationRoutines
Task 020 - IntegrateTest FullMigration Process
Tested Data Migration Process
Step 0500 –
Perform and Verify Data Load
Task 010 - Execute Data ExtractionRoutines
Task 020 - Execute Data LoadRoutines
Task 030 - Verify Data Load
Task 040 - Reconcile Automatic DataMigration Routines
Task 050 - Conduct Manual DataConversion
Task M01 - Milestone SDM M01 -Data Migration Finished
Data Load
Testing
Step
Tasks
Output
Step 0100 -
Set up Testing Environment
Task M00 - Milestone STS M00 -Testing Started
Task 010 - Set up Network Connectivity
Task 020 - Set Up Siebel File System
Task 030 - Install Siebel Gateway Server
Task 040 - Install Siebel Servers and
Enterprise Server
Task 050 - Install Siebel Database Server
Task 060 - Install Web Server
Task 070 - Install Third Party Software
Task 080 - Install Siebel Client
Task 090 - Set up Dialup Connectivity
Task 100 - Set up Internet Access
Step 0200 -
Prepare Testing Server
Task 010 - Build Testing Database
Task 020 - Confirm Data Migration
Task 030 - Set Up Users
Task 040 - Create Predefined Queries
Task 050 - Verify Positions and
Responsibilities
Task 060 - Verify LOV's
Task 070 - Define and Test Translations
Task 080 - Set Up Correspondence Templates
Task 090 - Establish Call Center Administration
Task 100 - Set Up Siebel Marketing
Encyclopedia
Task 110 - Create Database Extract for Remote Users
Step 0300 -
Develop Test Plans
Task 010 - Create User Acceptance
Test Plan & Cases
Task 020 - Create System Test Plan
Task 030 - Select and Procure Automated Testing Tool
Step 0400 -
Conduct Testing
Task 010 - Conduct User Acceptance Testing
Task 020 - Conduct System Performance Testing
Task M01 - Milestone STS M01-Testing Finished
Deployment
Step
Tasks
Output
Step 0100 -
Set Up Production Environment
Task M00 - Milestone SDP M00 -
Deployment Started
Task 010 - Set up NetworkConnectivity
Task 020 - Set Up Siebel File System
Task 030 - Install Siebel GatewayServer
Task 040 - Install Siebel Servers and Enterprise Server
Task 050 - Install Siebel DatabaseServer
Task 060 - Install Web Server
Task 070 - Install Third PartySoftware
Task 080 - Install Siebel Client
Task 090 - Set up Dialup Connectivity
Task 100 - Set up Internet Access
Environment Setup
Step 0200 -
Prepare Production Server
Task 010 - Build Database
Task 020 - Confirm Data Migration
Task 030 - Set Up Users
Task 040 - Create Predefined Queries
Task 050 - Verify Positions and Responsibilities
Task 060 - Verify LOV's
Task 070 - Define and TestTranslations
Task 080 - Set Up CorrespondenceTemplates
Task 090 - Establish Call Center Administration
Task 100 - Set Up Siebel Marketing
Encyclopedia
Task 110 - Create Database Extractfor Remote Users
Local Database Extract
Physical Database Schema
List of Values
User Settings
Queries
Translations
Correspondence Templates
Call Center Parameters
Populated Marketing Encyclopedia
Step 0300 -
Roll Out Release
Task 010 - Establish/Test ProductionSupport Infrastructure
Task 020 - Implement BackupProcedures
Task 030 - Deploy Application
Task 040 - Verify Connectivity toDatabase
Task M01 - Milestone SDP M01-Release Accepted
Deployed Release
Step 0400 -
Prepare for Next Release
Task 010 - Review Results of ReleaseRollout
Task 020 - Refine Release Strategy
Task M02 - Milestone SDP M02 -Next Release Go-Ahead
Project Management Plan
1. Stage SPA00 - Plan and Activate
2. Stage SRP00 - Release Planning
3. Stage SRQ00 - Requirements Definition
4. Stage SFA00 - Functional Analysis & Design
5. Stage STA00 - Technical Analysis & Design
6. Stage SCF00 - Configuration
7. Stage SDM00 - Data Migration
8. Stage STS00 - Testing
9. Stage SDP00 - Deployment
10. Stage SUT00 - User Training
11. Stage SCE00 - Control and End
Stage SRQ00 - Requirements Definition
Step
Tasks
Output
Step 0100 - Acquaint Project Team with Business
Task 010 - Prepare Siebel Application Demo
Task 020 - Demo Siebel to Business Community
Siebel Business Requirements Document
Step 0200 -
Conduct Siebel
Awareness Sessions
Step 0300 -
Identify Siebel Business
and Reporting Requirements
Task 010 - Capture Business Requirements
Task 020 - Capture Reporting Requirements
Siebel Business Requirements Document
Step 0400 -
Define Organizational
Structures & Positions /Responsibilities
Step 0500 - Prioritize and Establish Baseline Requirements
Stage SFA00 - Functional Analysis & Design
Step
Tasks
Output
Step 0100 -
Create Business Object
Model
Task M00 - Milestone SFA M00 –
Functional Analysis & Design Started
Task 010 - Define Business Processes
Task 020 - Map Business Processes to Business Objects
Task 030 - Create Business Object Model
Task 040 - Validate Business Object Model
Task M01 - Milestone SFA M01-Business Object Model Complete
Siebel Business Object Model
Step 0200 -
Develop High Level
Screen Design
Task 010 - Define Business Transactions
Task 020 - Identify Screens
Task 030 - Map Business Transactions to Screens
Task 040 - Create Transaction Groups
High Level Screen Design
Step 0300 -
Identify Required Views,
Applets and Reports
Task 010 - Identify Views
Task 020 - Identify Applets
Task 030 - Identify Reports
Task 040 - Consolidate Gap Analyses
Task 050 - Create Views/Applets/Reports Reusability
Matrix
Task 060 - Define Navigation Between Views
Task 070 - Assign Siebel Visibility Classes
High Level Screen Design
Siebel Screen Visibility Checklist
Siebel Screen Design Checklist
Siebel Screen Data Elements
Views/Applets/Reports Cross Reference Matrix
Step 0400 -
Create Business
Component Model
Task 010 - Extract Business Components from Views and Applets
Task 020 - Extract Business Components from Business Objects
Siebel Business Component Model
Step 0500 -
Refine Business
Component Model
Task 010 - Map Conceptual Business Components to Standard Siebel Business Components
Task 020 - Specify Changes to Standard Siebel Business Components
Task 030 - Map Data Elements to Business Components
Siebel Business Component Model
Step 0600 -
Design Views,
Applets and
Reports
Task 010 - Design Screen Layouts (Applets and Views)
Task 020 - Design Report Layouts
Siebel Screen Visibility Checklist
Siebel Screen Design Checklist
Siebel Screen Data Elements
Applet Design Specification
Report Design Specification
Step 0700 - Create and Review Functional Specification
Task 010 - Document Changes to Tables, Business Components, UI
Task 020 - Document Functional Specification
Task 030 - Conduct Functional Design Review (Internal)
Task M02 - Milestone SFA M02 -Functional Analysis & Design Finished
Functional Specification
Technical Analysis & Design
Step
Tasks
Output
Step 0100 -
Define Technical Architecture
Step 0200 -
Perform Capacity
Planning
Task 010 - Assess Network Bandwidth Requirements
Task 020 - Determine Database
Sizing and Tuning Requirements
Capacity Planning Documentation
Step 0300 -
Conduct Siebel Technical
Reviews
Task 010 - Conduct CapacityPlanning Review
Task 020 - Conduct InfrastructureStrategy Review
Task 030 - Conduct Data MappingReview
Siebel Review Results
Step 0400 -
Document Design
Specification and Procure
Components
Task 010 - Document DesignSpecification
Task 020 - Initiate Procurement
Task M01 - Milestone STA M01 -
Technical Analysis & Design Finished
Design Specification
Stage SCF00 - Configuration
Step
Tasks
Output
Step 0100 -
Set Up Development Environment
Task M00 - Milestone SCFM00 -Configuration Started
Task 010 - Set up Network Connectivity
Task 020 - Set Up Siebel File System
Task 030 - Install Siebel GatewayServer
Task 040 - Install Siebel Servers and Enterprise Server
Task 050 - Install Siebel Database Server
Task 060 - Install Web Server
Task 070 - Install Third Party Software
Task 080 - Install Siebel Client
Task 090 - Install Siebel Tools
Task 100 - Set Up Configurators
Task 110 - Create Database Extract for Configurators
Task 120 - Initialize Local Database
Environment Setup
Step 0200 -
Initiate Configuration
Task 010 - Assign Functional Areas to Configurators
Task 020 - Analyze and Refine Projects
Configuration Guidelines
Step 0300 - Implement Database Extensions
Task 010 - Implement Extensions
Task 020 - Test Extensions
Task 030 - Apply Changes to Master Database
Task 040 - Create Local Database Extract
Task 050 - Reinitialize Local Databases
Physical Database Schema
Step 0400 - Set Up Static Data
Task 010 - Set Up Positions and Responsibilities
Task 020 - Set Up LOV's
List of Values
User Settings
Step 0500 - Customize Siebel Business Objects
Task 010 - Create/Modify Business Objects and Components
Task 020 - Validate Siebel Configuration
Siebel Local Database
Step 0600 - Customize Siebel Presentation Objects
Task 010 - Configure Presentation Objects
Task 020 - Unit Test Configuration Objects
Siebel Local Database
Step 0700 - Create Siebel VisualBasic Scripts
Task 010 - Create Siebel Visual Basic Scripts
Task 020 - Unit Test Siebel VB Scripts
Siebel Local database
Siebel Repository File
Step 0800 - Conduct Quality Review
Task 010 - Conduct Quality Review and Fix Problems
Task 010 - Conduct Configuration Review (Siebel)
Configured Application
Step 900 - Evaluate Release
Modification Requests
Task 010 - Capture User Feedback
Task 020 - Prepare Estimates for Changes
Task 030 - Review and Prioritize Changes
Task M01 - Milestone SCF M01-Release is Complete
Project Management Plan
Step 1000 - Prepare for Deployment
Task 010 - Develop Operations Manual
Task 020 - Prepare Rollout Plan
Task 030 - Conduct Production Readiness Review
Task M02 - Milestone SCF M02 –
Release is Production-Ready
Approved Deployment Package
Data Migration
Step
Tasks
Output
Step 0100 –
Determine Data Migration Strategy
Task M00 - Milestone SDM M00 -
Data Migration Started
Task 010 - Inventory Data Sources
Task 020 - Acquire External Data
Task 030 - Assess Data Integrity
Task 040 - Determine Automated vs.Manual Migration Approach
Task 050 - Determine TransitionApproach
Task 060 - Determine Migration
Backup and Recovery Strategy
Task 070 - Develop Migration Tests
Task 080 - Finalize Data Migration Plan
Data Migration Plan
Step 0200 –
Design Migration Process
Task 010 - Design Data MigrationRoutines
Task 020 - Verify Siebel InterfaceData Mapping
Task 030 - Design Manual Processes
Siebel Data Migration Script Manual Entry Procedures
Step 0300 –
Construct Migration Process
Task 010 - Build Data ExtractionRoutines
Task 020 - Write Data Load Scripts
Task 030 - Create Batch Processes
Data Extraction Routines
Data Load Scripts
Batch Processes
Step 0400 –
Test Migration Routines
Task 010 - Unit Test MigrationRoutines
Task 020 - IntegrateTest FullMigration Process
Tested Data Migration Process
Step 0500 –
Perform and Verify Data Load
Task 010 - Execute Data ExtractionRoutines
Task 020 - Execute Data LoadRoutines
Task 030 - Verify Data Load
Task 040 - Reconcile Automatic DataMigration Routines
Task 050 - Conduct Manual DataConversion
Task M01 - Milestone SDM M01 -Data Migration Finished
Data Load
Testing
Step
Tasks
Output
Step 0100 -
Set up Testing Environment
Task M00 - Milestone STS M00 -Testing Started
Task 010 - Set up Network Connectivity
Task 020 - Set Up Siebel File System
Task 030 - Install Siebel Gateway Server
Task 040 - Install Siebel Servers and
Enterprise Server
Task 050 - Install Siebel Database Server
Task 060 - Install Web Server
Task 070 - Install Third Party Software
Task 080 - Install Siebel Client
Task 090 - Set up Dialup Connectivity
Task 100 - Set up Internet Access
Step 0200 -
Prepare Testing Server
Task 010 - Build Testing Database
Task 020 - Confirm Data Migration
Task 030 - Set Up Users
Task 040 - Create Predefined Queries
Task 050 - Verify Positions and
Responsibilities
Task 060 - Verify LOV's
Task 070 - Define and Test Translations
Task 080 - Set Up Correspondence Templates
Task 090 - Establish Call Center Administration
Task 100 - Set Up Siebel Marketing
Encyclopedia
Task 110 - Create Database Extract for Remote Users
Step 0300 -
Develop Test Plans
Task 010 - Create User Acceptance
Test Plan & Cases
Task 020 - Create System Test Plan
Task 030 - Select and Procure Automated Testing Tool
Step 0400 -
Conduct Testing
Task 010 - Conduct User Acceptance Testing
Task 020 - Conduct System Performance Testing
Task M01 - Milestone STS M01-Testing Finished
Deployment
Step
Tasks
Output
Step 0100 -
Set Up Production Environment
Task M00 - Milestone SDP M00 -
Deployment Started
Task 010 - Set up NetworkConnectivity
Task 020 - Set Up Siebel File System
Task 030 - Install Siebel GatewayServer
Task 040 - Install Siebel Servers and Enterprise Server
Task 050 - Install Siebel DatabaseServer
Task 060 - Install Web Server
Task 070 - Install Third PartySoftware
Task 080 - Install Siebel Client
Task 090 - Set up Dialup Connectivity
Task 100 - Set up Internet Access
Environment Setup
Step 0200 -
Prepare Production Server
Task 010 - Build Database
Task 020 - Confirm Data Migration
Task 030 - Set Up Users
Task 040 - Create Predefined Queries
Task 050 - Verify Positions and Responsibilities
Task 060 - Verify LOV's
Task 070 - Define and TestTranslations
Task 080 - Set Up CorrespondenceTemplates
Task 090 - Establish Call Center Administration
Task 100 - Set Up Siebel Marketing
Encyclopedia
Task 110 - Create Database Extractfor Remote Users
Local Database Extract
Physical Database Schema
List of Values
User Settings
Queries
Translations
Correspondence Templates
Call Center Parameters
Populated Marketing Encyclopedia
Step 0300 -
Roll Out Release
Task 010 - Establish/Test ProductionSupport Infrastructure
Task 020 - Implement BackupProcedures
Task 030 - Deploy Application
Task 040 - Verify Connectivity toDatabase
Task M01 - Milestone SDP M01-Release Accepted
Deployed Release
Step 0400 -
Prepare for Next Release
Task 010 - Review Results of ReleaseRollout
Task 020 - Refine Release Strategy
Task M02 - Milestone SDP M02 -Next Release Go-Ahead
Project Management Plan
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